What is Domain Name?

If you require a website you will also need a domain name to allow your site to be published on the internet. We can register a domain name for you as part of the website design solution; alternatively you can register a domain just for e-mail purposes.

An e-mail address with the suffix @”your company name” .com for example will look far more professional and portray a better image of your business than a hotmail, yahoo, gmail, etc. e-mail address. As part of this solution we can source your required domain, get the domain registered and set up your e-mail account in Microsoft Outlook or Eudora.

What is Web Hosting?

The ‘world wide web’ (“www”) is made up of a network of computers across the world. Every website you view, including this one, is stored on one (or more) of these computers, also known as “web servers”.

If you have a website, or are planning to have a website in future, you will need to have it hosted on a web server. Doing so allows your site to be available 24 hours a day on the internet, almost anywhere in the world.

Do you offer a money-back guarantee?

Yes, all our hosting packages excluding Dedicated Servers include a 30 day unconditional money back guarantee. Domain purchases are not eligible for refunds. (Please note: Only new customers are eligible for our 30 day money back guarantee.)

How long does it take for my account to be activated?

Your account is normally setup within 3 hours but we guarantee within 24 hours from the time you place the order. This is due to the fact that each order will need to be manually checked to prevent fraud. You will receive an email from eSolution.co once your order has been approved. Dedicated Servers will be delivered 3-4 days from the time the order is processed.

What type of payments do you accept?

We accept Cash, Bank Transfer, Money Order, Western Union or PayPal as well. On a per customer basis we will accept checks.

Will you migrate my hosting account/websites from another provider?

Yes, as long as your are using the same control panel.

Can I host adult, warez or illicit sites or content?

No!! If found, your account will be terminated immediately.


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